All cancellations require a 35% cancellation fee.
Cancellations made within 72 hours of your pick-up time or after are non-refundable. If you decide to end your ride prior to the agreed scheduled time, the remaining time is non-refundable
Pick-Up and Drop-Off Trips
Cancellations made within 72 hours of your pick-up or drop-off time or after are non-refundable.
Airport Pick-up and Drop-off
Patrons have 15 minutes from their pick-up time to make contact with their chauffeur. Overtime pay or termination of the ride will apply after 15 minutes. It is the customer’s responsibility to inform Original Groundbreakers of any flight changes, including early arrivals, delays, and cancellations prior to boarding.
Original Groundbreakers is happy to give a full refund to the original form of payment if your arrival or departure flight is canceled with proof of flight cancellation.
Change Scheduled Trip
Original Groundbreakers is happy to change your scheduled trip time if there is availability.
There is a 15-minute grace period from the time your scheduled ride starts. Overtime pay or termination of the ride will apply after 15 minutes from the time your scheduled ride starts.
All discounted/promotional rates are non-refundable